SIOUX FALLS, S.D. (KELO)

No one is sure what happened or why…but 911 service was out of commission in a nine-state region including South Dakota for just over two hours Wednesday night.

Assistant Sioux Falls Fire Chief Mike Gramlick…

Gramick says the Metro Communications team handled the normal amount of calls via text.

Mayor TenHaken says the Metro Communications team didn’t skip a beat…

Officials let the public know about the problem by sending out a wireless emergency alert shortly after nine Wednesday night.